Beverly Hills Auto Brokers - Los Angeles, California

Carlos Narvaez

Buenas, solo para compartirles un poco de mi experiencia con ellos, compre un BMW el día 5 de mayo y hoy 3 de septiembre apenas me mandaron mis placas y registro y eso porque les estuve llame y llame, entonces les recomiendo que les den presión si no quién sabe cuando llegaran sus placas y andarán como yo con un permiso vencido,ya que los permisos sólo son por 3 meses , las condiciones de limpieza en el carro es de un 3-10 , no se preocupan por darle un trapazo de perdida, mecánicamente alas 3 semanas tuve que comprar un porta filtro de aceite y el enfriador, gasté como 600dlls ya con mano de obra , suerte con su compra….

David Joost Kamermans

Showed interest in a Mercedes-Benz GL which was for sale at Beverly Hills Auto Brokers. The online follow-up via Cars.com was the best part of my customer journey. From then on, it went from bad to worse.

When I scheduled my appointment through a phone call, I couldn't understand the person on the other side of the line. Broken English accent with a sponge in his mouth.

My expectation in real life was a car dealership with a lot of consignments, because they call themselves 'brokers'. I was wrong, all the cars are in their ownership which would make it easier to schedule an appointment and test drive. Strangely there was nothing there when I got to the adress on Wilshire drive. First I thought it was all a scam and the company didn't exist. So I called them directly, to find out that the sales people were actually hidden on the 8th floor of a random office building. The car inventory was spread out through the neighboorhood, I would find out later. My appointment was at 01:00pm and I had to wait 10 minutes in a small cantine like room with no windows but the opening to the hallway.

Sales man was very nice, but non-stop on the phone, not very well informed of our wholesale status (which was clearly filled out online). The car was very poorly spraypainted on one complete side. This was not in the ad, nor did the seller mention it, we found it out ourselves in the sun. Altough the price was fair if this wasn't the case, but there was very little room to negiotiate a better price. He offered just a few hundred dollar discount, which did not make up for the disappointing state that the paintwork was in.

Overall, the car, the dealership, the reception, the communication online and offline, were all pretty disappointing. I expected more and better, in all aspects. 2 stars for giving it a try in a tough market. Sorry folks...

Jacobo Rivas

Brought a 2010 Camaro. Sellers were honest and straight forward. I was really impressed on how above and beyond they would go for me and the fair prices on the cars. Had really no complaints and even stayed after hours to complete a deal. Would highly recommend this place.

Dominique Critchlow

VERY shady characters working at this place. My brother and I went yesterday to look at and test drive a 2007 Honda CRV and a 2012 Acura TL. The CRV was priced at the time at $5499, the Acura is $9,777, so that’s the one they were pushing us to buy, but here’s how they did it. They hired a woman to come in and pretend to be a customer who was interested in the CRV. VERY odd because I’ve been watching that car for several weeks now online and NO ONE has seemed interested in it until the very day we’re interested in it? Suspicious.They had us all sit in their waiting room and I knew something was fishy when she mentioned wanting to buy the CRV and the guy with the accent who does the paperwork looked directly at me. They took us all to their lot up the street where they keep their cars (a very dark underground lot that I suspect they keep dark on purpose so it’s harder to inspect the cars for damage) and that fake customer test drove the CRV. We never even got a chance to test drive it, we only test drove the Acura. Thankfully my brother is friends with a mechanic who gave him a car-buying checklist and told him everything to look out for, so he checked the car for any outstanding issues or codes and found nothing BUT the oil cap smelled like burnt oil and the Acura made a weird bubbling/gurgling noise on start-up. He also noticed that the front bumper was brand new and a slightly different color from the rest of the car, despite the fact that the carfax claims that the vehicle was never involved in an accident. It drove very well but the guy doing the test drive with us was quiet in the backseat and seemed able to tell that we weren’t the dummies they’d hoped we’d be. We bring the car back and head back to their office and the guy with the accent who does the deals and paperwork comes out the elevator. The guy who did the test drive with us asked him about us possibly test driving the CRV next and the paperwork guy says “the other lady is taking it, but you guys liked the Acura anyways, right?” Right then my brother then gets a phone call from his mechanic friend asking how things are going and we take that opportunity to quietly leave while the employees head back to their offices *thinking* that we we’re following them to close the deal. Well surprise, surprise, I look online later and see that not only is that same CRV STILL available, it’s price has been raised to $6499 (and sometimes $6999). I don’t know what kind of shady games these people are playing, but my advice is don’t waste your money here. Look elsewhere and only purchase reliable cars from businesses and dealers that aren’t trying to finesse and manipulate you.

l reichardt

I told Amir show me the numbers and He did. We got a fair deal and it was quick. I came with my husband and we both enjoyed the experience, because buying a used car can be stressful, but there was no stress and both of us felt very comfortable, I would highly recommend his company if you’re looking to buy a used vehicle.

Will Guevara

Stay away at all cost, typical “car salesmen” tactics. They will lie every step of the way and add a bunch of unsolicited add on charges without asking. After driving the vehicle home I noticed that the AC was out, tail lights were also out, hazards didn’t work and the vehicle had electrical issues and truly not safe. I repaired all at my own cost. Additionally I was told that they would take care of the registration and now are telling me that they took care of the back charges but that I’m responsible for the current charges. Ultimately they are untrustworthy and they mislead you believe anything to close the deal.

Jim Crane (TurboDew)

Wonderful experience and worked around my budget. We had to come from far away and they helped make sure to maximize our time. Car was clean and well maintained. Would definitely come back in the future. Thanks again!

rene huerta

Amir held it down!! Got me a deal on a beautifully unique vehicle. My credit was shot, still walked out of there with the keys 0 down, warranty "THE WORKS" swiftly. Thank you Amir and Beverly Hills Auto Brokers